At Lucknavi Adaa, we are committed to delivering your favorite pieces with care, efficiency, and transparency. Every order you place is handled with love and shipped as quickly and safely as possible.

Packaging:

• Every product is packed securely to ensure safe delivery. If you receive a tampered or damaged package, please do not accept it and contact us immediately at [lucknaviadaa@gmail.com] or WhatsApp us with photos.

Order Processing Time:

• All orders are processed and dispatched within 1–3 business days from the date of order confirmation.

Estimated Delivery Time:

• Once dispatched, your order will typically be delivered within:

• Metros & Tier-1 Cities: 2–3 business days 

• Tier-2 & Tier-3 Cities: 3-4business days 
• Remote Areas: 4-5 business days 

Please note that actual delivery times may vary slightly depending on your location and courier availability.

Shipping Charges:

• Free shipping on all prepaid orders above ₹2000 
• A standard shipping charge of ₹99 will be applied to all orders below ₹2000 amount 
• 📦COD (Cash on Delivery) orders may include an additional COD fee, which will be displayed at checkout 

Tracking Your Order:

• Once your order is shipped, you will receive an email and/or SMS with a tracking ID and a link to track your order in real time. 

Unexpected Delays:

• While we strive to ensure timely delivery, certain situations may cause unavoidable delays such as: 
• Natural calamities (floods, earthquakes, etc.) 
• Weather conditions 
• Regional lockdowns 
• Courier strikes or service disruptions 

In such rare cases, Lucknavi Adaa will not be held responsible for the delay. We appreciate your patience and understanding. 

Incorrect Address or Failed Delivery: 

• Please ensure that your shipping address, contact number, and pin code are entered correctly at checkout.  
• If a package is returned due to incorrect address or failed delivery attempts, re-shipping charges will be applicable. 

We’re always here to help you:  For any questions or concerns related to shipping, feel free to contact us: 

• 📧 Email: lucknaviadaa@gmail.com  
• 📞 Customer Support: 9205084229  

At Lucknavi Adaa, your satisfaction is our priority. Thank you for choosing us to be a part of your elegance💛